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file fail to work after making changes (case 17288)

  1. #1

    file fail to work after making changes (case 17288)

    Hi,

    My files were working fine when I first created them in direct RT, but after I download it again from my online dropbox and made some changes, it stopped running and showed an error message of "Row 2 has a missing value for one of its TIME columns". My role 2 is the instruction page that ends before the second TIME column and it was never a problem before. My friend said my file works on a different computer. Can you tell me how to fix this problem? Thanks!

  2. #2
    Hi cozyrosy!

    One of the first things I would try is making sure that DirectRT-associated files (i.e., your .csv input file, the Stim folder, the Styles.drt file) are all located on the same computer with DirectRT. When I saw you mentioned Dropbox, I thought of some previous cases where DirectRT errors were related to some files located on a service like Dropbox that resolved when the files were all moved to the actual computer.

    Also, I would be happy to take a look at your files if you sent me copies; you could either upload them here or send them to me directly at support@empirisoft.com; if you send them to the email, please refer to case 17288 in the message. Please make sure to send me everything that I would need to run this on my own copy of DirectRT.