Direct RT 2010 on Mac Problems

[Stephen Newman]

When I run the attached file on a Mac Book Pro Boot camp windows 7 with Direct RT version 2010.122.804.10

I receive the following error messages
1. Problem In: Direct X.2
System Exception: No compatible resolution was found
At □□ (Int32 A_0, INt32A_1,□A_2)

Followed by

2. Problem In: DirectX New2 Sub
System.Exception: Could not verify that the selected resolution is compatable
with the hardware
at □□(Control& A_0, Int32 A_1, Int32 A_2, □ A_3)

followed by

DIRECT RT Executable Mode

An error has occurred while trying to load a style’s font. The font: Verdana, was not found or is inaccessible
Please make sure the following font was not the result of a spelling error, ant that it is installed on your systems. If the error persists try running the font a different sixes and under a different font family.

Please assist I am not wedded to any font

[jarvis24]

Stephen--are you still having any toruble with this? If so, try downloading and installing the non-beta release of DirectRT v2010. Most of these issues were resolved during the beta testing phase.

[Stephen Newman]

Blair, I am still having the problems.. THis may be a boot camp issue and not a direct rt issue although the sample files seem to run flawlessly. Any suggestions?

[jarvis24]

If the samples run fine, that's a good sign. Probably means it has something to do with your styles file. Do you have .drt file located in the same folder with your input file? If so, could you attach it? First thing I would do is compare the contents of the style file with those of the sample files--esp the resolution settings.

[Stephen Newman]

Blair, when I copy, relabel, then paste a sample file ot the Direct Rt folder, I get same errors that I receive with my input files. Any thoughts

[jarvis24]

I'm guessing it has to do with either the style file or permissions. If you take your reactiontime.csv file and place it in the same folder with some working samples, does it run properly?

I'd try this folder first (from v2010.2.103)

C:\DirectRT\Installation\Source\Files\Main\Components\Samples\2 - Basics\

I think the stim folder there has everything your file calls for. Even the style (.drt) file will accommodate it. If that works, then you could try replacing the style file in that folder with the one from your folder. If that doesn't break it, then I would have to guess it's a permissions issue of some type--esp. if working samples stop working when you move them to the same place. If that is a possibility, could you let me know the full path of your experiment folder?

[patrickvargas]

i get the same error messages as Stephen, but I'm running DRT off of a server (Win7, 64bit) and accessing it via VPN and MS Remote Desktop Connection for mac. Screen captures attached.

Remote Desktop seems to require fixed screen resolutions, more screen captures attached.

Help?

[jarvis24]

Yeah, I'm getting these errors on one of our old ThinkPads--at T40. I get a color depth error and then the verdana font error. Starnge. I'd like to compare dxdiag.txt files to see if they have anything in common. Can you attach one?

I've just attached the dxdia.txt file (and screen captures of the images) from this old T40 thinkpad. One thing I noticed first off was an unusal quantity of unknown or missing information regarding DirectX:

e.g.,
Card name: Standard VGA Graphics Adapter
Manufacturer: (Standard display types)
Chip type: ATI MOBILITY RADEON 7500
DAC type: 8 bit
Device Key: Enum\PCI\VEN_1002&DEV_4C57&SUBSYS_05301014&REV_00
Display Memory: n/a
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (1Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model:
Monitor Id:
Native Mode:
Output Type:
Driver Name: vga
Driver File Version: 6.01.7600.16385 (English)
Driver Version: 6.1.7600.16385
DDI Version: unknown
Driver Model: unknown
Driver Attributes: Final Retail
Driver Date/Size: 7/13/2009 18:25:51, 10752 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-0F17-11CF-A533-8038AEC2CB35}
Vendor ID: 0x1002
Device ID: 0x4C57
SubSys ID: 0x05301014
Revision ID: 0x0000
Driver Strong Name: Unknown
Rank Of Driver: Unknown
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

[jarvis24]

See also:

http://support.empirisoft.com/showthread.php?t=5697